Appalachian Power offers programs to help customers with rising summer energy costs
As summer temperatures climb, Appalachian Power is reminding customers that higher energy use can lead to increased electricity bills. The company wants to ensure customers are aware of programs designed to help manage these costs.
"High temperatures in the summer months can lead to increased energy usage," said Aaron Walker, Appalachian Power president and chief operating officer. "We want customers to be aware of federally funded programs that could help qualified applicants with summer energy cooling costs, essentially helping to ease the financial burden on their monthly bills. We understand that every situation is different, and we remain committed to working with our customers to find solutions that best fit their individual needs."
The Low-Income Home Energy Assistance Program (LIHEAP) is a federal program that can assist income-eligible individuals in reducing their electric bills. Eligibility, funding, and application deadlines vary. Applicants must meet specific income, household, and other requirements.
Virginia-Specific Assistance Programs
Virginia offers several programs and resources to help qualifying customers:
Virginia Energy Assistance Program (EAP): This program provides utility bill assistance. Its Cooling Assistance component can help cover cooling-related energy costs. Applications for Cooling Assistance are accepted until Aug. 15. More information is available on the Virginia Department of Social Services' website.
Percentage of Income Payment Plan (PIPP): Virginia customers with a gross annual income at or below 150 percent of federal poverty guidelines may be eligible for this plan, which helps qualifying customers manage their bills. The Virginia Department of Social Services administers PIPP.
Average Monthly Payment (AMP) Program: This program allows customers to receive consistent bills throughout the year by averaging their payments.
Payment Assistance: Eligible customers may also be able to arrange payment extensions or installment plans directly with Appalachian Power.
Additional information and resources can be found at AppalachianPower.com/assistance.
